(216) 267-1818

Service Requests

Cutting Machine Repair and Support

Whenever our customers need support, we’re here to help. We know the longer your equipment is out of operation, the bigger the impact it has on your business and bottom line. At AKS, we get to work quickly to address your challenges and help you return to smooth operations as soon as possible. Whether you require cutting machine repair, software support or additional training, you can count on us for reliable, responsive service.

Our customers are our top priority, and we’re always prepared to deliver top-notch service whenever and wherever you need it. For swift assistance, contact us today, or explore our service options below.

Service Support

The experts at AKS are here to serve your service needs, whether you require routine maintenance, troubleshooting, cutting machine repair, part replacement or another service. We work quickly and thoroughly to address your needs, always available when you need us. We help keep your machines in top condition so you can focus on delivering exceptional products and growing your business.

Ready to submit a service request? TEXT AKS Support at 216-345-6833 or reach out to a representative in your area here.

Software Support

We partner with the best in the business to provide software integration with our machines. Whenever you have questions about software or require support, you can count on our skilled team to provide swift aid. Our partners Hypertherm and Metamation offer a variety of resources to help address your challenges, including articles, videos, and training materials that we can connect you with to solve your challenges.


Get the most out of your equipment when you take advantage of our training. We offer step-by-step operation training sessions where one of our expert technicians comes to your site to walk through a hands-on interactive session covering how to create a part on your machine. We also offer software training so you can gain a fuller understanding of the software you’ll be running and all the features it offers, and we provide maintenance training, which teaches the key steps to keep your cutting machine running with optimal performance.

Contact Our Team for Swift Support Today

Your needs are our top priority, and you can always count on us to deliver swift, thorough support to address them as soon as you need us. Whether you require cutting machine repair, software support or tool training, we’re ready to help.

To talk to one of our experts one-on-one, contact us today.

Not Sure What’s Right for You? Reach Out to Our Team

With so many options to choose from, it can be difficult to know what’s right for your operation. At AKS Cutting Systems, we have a team on standby to help you determine the best fit for your business. Reach out to us today for an accurate quote.