Support

Need AKS Cutting Systems Support? Our Team is Always Here to Help.

At AKS, our support doesn’t stop. We offer extensive support before you purchase so you can feel confident that your cutting machine is best suited to your needs, then we support you through installation so you can get your equipment up and running with ease. If a problem ever arises that requires maintenance, or you decide to upgrade your system down the line, you can always count on our team to serve you.

Whether you have questions about our products or loyalty program, or you need to submit a service request for machine repair, we’re always here to help. For skilled, swift AKS Cutting Systems support, explore some of our options below or reach out to our team for personalized aid.

Comprehensive Support, Every Time

Consumables Loyalty Program

At no additional cost, we offer our Elite Edge Program to all customers seeking waterjet, oxy-fuel or plasma cutter consumables. Discover free items and steep discounts as well as unlimited support and free training when you sign up.

Service Requests

When you need help, the AKS team is always ready to serve you. We offer routine maintenance, troubleshooting and part replacement, and we work hard to be responsive and address your needs right away.

Retrofits

Improve performance and minimize costs when you take advantage of our custom retrofit options. Learn more about the retrofits we offer for plasma, laser and waterjet cutting systems.

FAQs

How Do I Request Service or Support? The AKS technical service department can be reached through phone, email, or text. You can call our service center at 1-800-962-7803, email support@akscutting.com, or text 1-216-345-6833. Get Answers to Commonly Asked Questions Have …

Contact Our Team for Swift, Skilled AKS Cutting Systems Support

When you require support, we’re here to help. Whether you want to learn how you can receive free items and discounts, or you need help troubleshooting a problem or replacing a part, the AKS team is always ready to address your needs quickly and thoroughly. Contact our team today for swift, skilled AKS Cutting Systems support.