All AKS customers can upgrade to the Elite Edge Customer Success Program at no additional cost. This program is designed to offer you top-notch service, expert training, and competitive discounts on all your plasma cutter consumables. Learn more about the program below, or reach out to our team with questions.
How the Program Benefits You
Members of the Elite Edge Customer Service Program receive a range of benefits, including:
- 20% off on all Hypertherm plasma consumables
- One free torch body upon sign up
- One free torch body per calendar year
- Preferred service rate of $100/hour (regularly $165/hour)
- Unlimited phone support (regularly $45/ticket)
- Annual reminders to schedule preventive maintenance
- Free digital training for new operators
- Free US Domestic Ground Shipping for consumable orders over $350
Why You Should Sign Up
Prolong Equipment Lifespan
Elite Edge members keep their AKS machinery in good working order for an average of five years longer than non-members.
Save Money on Service and Plasma Cutter Consumables
The cost of maintenance and plasma cutter consumables can add up fast. When you sign up for the Elite Edge program, you get preferred service rates and discounts on Hypertherm consumables.
Increase Your Profitability
The average untrained operator uses waterjet, oxy-fuel, and plasma cutter consumables for only 60% of their effective life. This dramatically increases hourly operating costs for your business. Elite Edge members get access to AKS technicians, who help your operators utilize the entire consumable, and educate you on the newest, most cost-effective technology on the market.
Stay on the Cutting Edge
When you become an Elite Edge member, we’ll educate your team on the most advanced consumables and components, keeping you at the forefront of plasma cutting technology.
Ready to Become a Member of Our Plasma Cutter Consumables Program?
Want to learn more about the Elite Edge program? Our team would be happy to help you get started. Reach out to us today.
