About FAQ’s

Why AKS machines?

AKS is a fourth-generation, family-owned and operated manufacturer of cutting machines. Since 1907, we’ve provided CNC cutting machines for thousands of satisfied customers, consistently delivering machines that are of the highest quality, performance, accuracy and durability in the market.

How much training is required to operate an AKS machine?

Set-up and training requirements are minimal. When you purchase an AKS cutting machine, we provide one week of on-site installation and training. For some models (5-axis, 6-axis, etc.) an additional week of training is included.

What software does AKS use?

AKS plasma cutting systems use Hypertherm ProNest programming software. AKS waterjet systems use Metamation programming software.

How do I order more parts?

You can purchase additional parts through the AKS customer service department by phone, email or text. Please visit our contact page for more information.

How do I request service or support?

AKS technical service department can be reached through phone, email or text.